How we handle consumer health data under Washington's My Health My Data Act, Nevada SB 370, and Connecticut Public Act 23-56.
Plain-language summary: Some states (Washington, Nevada, Connecticut, and others) have passed laws giving residents extra rights over their "consumer health data" — information that reveals or could reveal their health. This policy explains how we handle that data and how you can exercise those rights.
"Consumer health data" generally means personal information that is linked or reasonably linkable to a consumer and that identifies the consumer's past, present, or future physical or mental health status. Examples include:
To provide our telehealth services, we collect the consumer health data described in our main Privacy Policy, including medical history, current medications, conditions, biometric data, lab results, photos, and answers to clinical intake questionnaires. We do not collect precise geolocation data for the purpose of tracking visits to healthcare providers.
We use consumer health data solely to:
We do not sell consumer health data. We do not share consumer health data with advertising networks or use it to target advertising to you.
We share consumer health data only with:
If you are a resident of a state with a consumer health data law (including Washington, Nevada, Connecticut, and others), you have the right to:
To exercise these rights, email privacy@ascenvalabs.com. We will respond within the timeframe required by applicable law (typically 45 days, with one possible extension).
Washington residents have specific rights under the My Health My Data Act, including the right to withdraw consent for the collection and sharing of consumer health data. To revoke consent or exercise other rights, contact privacy@ascenvalabs.com.
Nevada residents have rights under SB 370 to confirm, access, and delete consumer health data, and to withdraw consent for its collection. We do not sell consumer health data of Nevada residents.
Connecticut residents have rights under the Connecticut Data Privacy Act with respect to consumer health data, including the right to access, delete, and opt out of certain processing activities.
If we deny a request you have made under this policy, you may appeal by emailing privacy@ascenvalabs.com with the subject line "Consumer Health Data Appeal" within 60 days of our denial. We will respond to your appeal within 45 days.
To protect your data, we may need to verify your identity before processing a request. You may also designate an authorized agent to make a request on your behalf, in which case we may require written authorization and verification of the agent's identity.
Ascenva Labs Privacy Office
Email: privacy@ascenvalabs.com
Mail: Ascenva Labs, Inc., Attn: Privacy Office
10760 Brunello Place, #206, Wellington, FL 33414
Template notice: This Consumer Health Data Privacy Policy is a starting template and should be reviewed by a qualified privacy attorney with experience in state consumer health data laws (Washington MHMDA, Nevada SB 370, Connecticut Data Privacy Act, and others as enacted). The disclosures, response timelines, and consent mechanisms should be customized to your final operational practices.